Privacy Policy & SMS Terms
Last updated: June 2, 2025
Information We Collect
When you submit a form on this website (quote request, carrier setup, driver application, or contact form), we collect the information you provide — which may include your name, company, email address, phone number, and any freight or employment details you include. Driver applications may also include uploaded documents such as a CDL or resume.
How We Use Your Information
We use the information you submit solely to respond to your inquiry, process your quote request or carrier setup, or review your driver application. We do not sell or share your personal information with third parties for marketing purposes.
SMS Consent & Phone Numbers
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Analytics
This website uses Vercel Web Analytics to collect anonymous, aggregated traffic data (page views, referrers, device type). No personally identifiable information is collected by analytics.
Document Uploads
Driver application documents (CDL, resume) are stored securely in a private cloud storage bucket. They are accessible only to Freight Nova Logistics staff and are not shared publicly.
Data Retention
We retain form submissions for 2 years for business purposes. You may request deletion of your data by contacting us at dispatch@freightnova.us or calling (347) 554-9836.
Contact
For privacy questions, contact us at dispatch@freightnova.us or (347) 554-9836.
SMS Terms & Conditions
SMS Consent Communication
Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Freight Nova Logistics INC, you may receive messages related to: freight quote follow-ups, shipment status updates, carrier setup confirmations, driver application updates, and general dispatch communications.
Example: “Hi [Name], this is Freight Nova Logistics following up on your freight quote request for [route]. Reply STOP to opt out.”
Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 5 SMS messages per month related to your inquiry, shipment, or application status.
Potential Fees
Standard message and data rates may apply, depending on your carrier's pricing plan.
Opt-In Method
You may opt in to receive SMS messages from Freight Nova Logistics INC by checking the SMS consent checkbox on any of our website forms (quote request, contact, carrier setup, or driver application). If you do not wish to receive SMS messages, leave the checkbox unchecked.
Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. You may also contact us directly at dispatch@freightnova.us or (347) 554-9836 to request removal from our messaging list.
Help
For assistance, reply HELP to any SMS message or contact us at dispatch@freightnova.us or (347) 554-9836.
Standard Messaging Disclosures
Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy & SMS Terms page. Message frequency may vary.
